Businesses that neglect to invest in customer service are putting their customer relationships at risk, according to the second annual TD Canada Trust Customer Loyalty Poll.   Ninety five per cent of Canadians said…

In an age where coupling the words “economic” and “crisis” comes as naturally as the union of rhythm and blues or bacon and eggs, ticking off the projected benefits of the Canada–European Union…

Regulation of paralegals A recent study argues that law societies should not have a role in regulating paralegals since it restricts the public’s alternatives for legal services and places law societies in a conflict…